General
Data Protection Regulation (GDPR)
25
May 2018
This
Privacy Policy describes how and when I collect, use, and share
information when you purchase an item from me, contact me, or
otherwise use my services through this website or a third party, such as, PayPal, Etsy or their related sites and
services.
This
Privacy Policy does not apply to the practices of third parties that
I do not own or control.
1.
Personal information
Information
I Collect
To
fulfil your order, you must provide me with certain information, such as your name,
email address, postal address, payment information, and the details
of the product that you’re ordering. You may also choose to provide
me with additional personal information required to fulfil your
order,
to settle disputes, or to provide customer support;
when
you have provided your affirmative consent, which you may revoke at
any time, such as by signing up for my mailing list (not applicable
at the moment but I may set up a mailing list in the future);
if
necessary to comply with a legal obligation or court order or in
connection with a legal claim, such as retaining information about
your purchases if required by tax law; and
as
necessary for the purpose of my legitimate interests, if those
legitimate interests are not overridden by your rights or interests,
such as 1) providing and improving my services. I use your
information to provide the services you requested and in my
legitimate interest to improve my services; and 2) Compliance with third party Policy and Terms of Use.
2.
Legal bases I rely on to collect, use, and share personal information
Why
I Need Your Information and How I Use It
I
rely on a number of legal bases to collect, use, and share your
information, including:
as
needed to provide my services, such as when I use your information
to fulfil your order, to settle disputes, or to provide customer
support;
when
you have provided your affirmative consent, which you may revoke at
any time, such as by signing up for my mailing list;
if
necessary to comply with a legal obligation or court order or in
connection with a legal claim, such as retaining information about
your purchases if required by tax law; and
as
necessary for the purpose of my legitimate interests, if those
legitimate interests are not overridden by your rights or interests,
such as 1) providing and improving my services. I use your
information to provide the services you requested and in my
legitimate interest to improve my services; and 2) Compliance with third party Policy and Terms of Use.
3.
Third parties
Information
Sharing and Disclosure
Information
about my customers is important to my business. I share your personal
information for very limited reasons and in limited circumstances, as
follows:
Etsy.
I share information with Etsy as necessary to provide you my
services and comply with my obligations under both the Etsy Seller
Policy and Etsy Terms of Use.
Paypal. I share information with PayPal as necessary to provide you my
services and comply with my obligations under the PayPal Terms of Use.
Service
providers. I engage certain trusted third parties to perform
functions and provide services to my shop, such as delivery
companies. I will share your personal information with these third
parties, but only to the extent necessary to perform these services.
Business
transfers. If I sell or merge my business, I may disclose your
information as part of that transaction, only to the extent
permitted by law.
Compliance
with laws. I may collect, use, retain, and share your information if
I have a good faith belief that it is reasonably necessary to: (a)
respond to legal process or to government requests; (b) enforce my
agreements, terms and policies; (c) prevent, investigate, and
address fraud and other illegal activity,
security, or technical issues; or (d) protect the rights, property,
and safety of my customers, or others.
4.
Length of time I keep personal information
Data
Retention
I
retain your personal information only for as long as necessary to
provide you with my services and as described in my Privacy Policy.
However, I may also be required to retain this information to comply
with my legal and regulatory obligations, to resolve disputes, and to
enforce my agreements. I generally keep your data for the following
time period: 7 years.
5.
Transferring personal information outside of Europe
Transfers
of Personal Information Outside the EU
I
may store and process your information through third-party hosting
services in the US and other jurisdictions. As a result, I may
transfer your personal information to a jurisdiction with different
data protection and government surveillance laws than your
jurisdiction. If I am deemed to transfer information about you
outside of the EU, I rely on Privacy Shield as the legal basis for
the transfer, as Google Cloud is Privacy Shield certified.
6.
Buyers’ rights regarding my use of your personal information and
contact details
Your
Rights
If
you reside in certain territories, including the EU, you have a
number of rights in relation to your personal information. While some
of these rights apply generally, certain rights apply only in certain
limited cases. I describe these rights below:
Access.
You may have the right to access and receive a copy of the personal
information I hold about you by contacting me using the contact
information below.
Change,
restrict, delete. You may also have rights to change, restrict my
use of, or delete your personal information. Apart from exceptional
circumstances (like
where I am required to store data for legal reasons) I will
generally delete your personal information upon request.
Object.
You can object to (i) my processing of some of your information
based on my legitimate interests and (ii) receiving marketing
messages from me after providing your express consent to receive
them. In such cases, I will delete your personal information unless
I have compelling and legitimate grounds to continue using that
information or if it is needed for legal reasons.
Complain.
If you reside in the EU and wish to raise a concern about my use of
your information (and without prejudice to any other rights you may
have), you have the right to do so with your local data protection
authority.
How
to Contact Me
For
purposes of EU data protection law, I, Mairi Thompson, am the data
controller of your personal information. If you have any questions or
concerns, you may contact me at mairdesign@yahoo.com
